Information Horizons
London Development Agency
European Social Fund Learning and Skills Council
Information Technology Qualification
 
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Email Marketing with Outlook

Duration
1 day

Course Objectives
Email marketing can be a highly cost-effective method of communicating with both existing and potential customers.

This practical one-day course is designed for delegates who wish to use email marketing to win new business or to build customer loyalty.

You will learn how to plan, manage and carry out effective email marketing campaigns by building the email database, creating an attractive offer and using Microsoft Outlook to broadcast the emails.

Common pitfalls to be avoided are discussed and by the end of the course, delegates will understand the techniques required to run a cost-effective, high impact email marketing campaign.

Outline
The Email Database
Building the email database
Email list rental
Using other third-party resources
Using your web site to build the database
Profiling customers
Permission marketing
Privacy issues
Legal constraints and ethical issues
Avoiding Spam

Creating the Offer
Key planning issues
Techniques for designing an effective email
Writing styles for optimising the response
HTML or plain text?
Personalising the message
Client email software considerations
Using graphics and rich content
Incorporating hyperlinks

Broadcasting using Outlook
Importing the email database
Creating the distribution list
Importing HTML content into Outlook
Timing the releases
Testing the broadcast
Sending the emails

Response Handling
Filtering systems
Email bounces
Monitoring and measuring the campaign

Assumed Knowledge
Delegates attending this course should be familiar with the basics of Microsoft Outlook and have some experience of browsing the World Wide Web.

Course Times
10:00am to 5:00pm

Comprehensive course manual included.
Refreshments and lunch are provided on all courses at the Information Horizons Training Centre.

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This is a scheduled course. View course dates and costs here

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