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Microsoft
Office 2003
Outlook 2003 Advanced
1 day
This course is designed for those who wish to extend their knowledge of Outlook email, and take advantage of the more advanced features of the software.
Recap on Basic Outlook features
The Outlook Window
The Standard and Advanced Toolbars
The Outlook Bar
The Inbox
The Folder List
Composing a New Email Message
Reading, Replying to and Forwarding Messages
Printing a Message
Saving Draft Messages
Sending and Receiving Attachments
Personalising Outlook
Adding a Signature
Setting the Message Priority
Specifying a Message Format
Contacts and the Address Book
Managing Contacts
Using the Address Book
Creating and Using Distribution Lists
Automating Outlook
Using the Out of Office Assistant
Creating and Using Rules
Potential Email Problems
Overcoming potential issues with attachments
Compressing and de-compressing email attachments
Email "netiquette", laws and guidelines
Handling junk email and chain-mails
Avoiding viruses
Troubleshooting email problems
Organising Items in Outlook
Outlook Folders and Folder Contents
Creating New Folders
Sorting and Highlighting Messages
Finding a Message
Deleting and Archiving Messages
Moving or Copying Messages to Folders
Using Outlook Views
Flagging Items for Follow Up
Using Coloured Flags
The For Follow Up Folder
Delegates need to be using Outlook's basic features on a day-to-day basis prior to attending this course.
10:00am
to 5:00pm
Comprehensive
course manual
included.
Refreshments
and lunch
are provided
on all courses
at the Information
Horizons
Training
Centre.
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